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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000040 | MEGA | Gene Dups Wizard | public | 2016-02-10 15:03 | 2016-02-11 10:51 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | won't fix | ||||||
| Platform | PC | OS | Windows | ||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000040: server not responding error when searching | ||||||||
| Description | instructor trying to search for any gene in gene explorer - there is an error message that it is attempting to contact the server. Then it times out and errors out. See attached screen shots | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | doug | ||||||||
| Last Name | noble | ||||||||
| doug.noble@cgc.edu | |||||||||
| Confirm Email | doug.noble@cgc.edu | ||||||||
| Attached Files |  error2.jpg (21,806 bytes) 2016-02-10 15:03 | ||||||||
 Relationships |
 Notes |
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(0000024) gstecher (administrator) 1969-12-31 17:33 |
Don\'t know what the hell I was talking about with this bug. There is no explanation of the problem or any sample data. |
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(0003594) gstecher (administrator) 2016-02-11 10:50 |
Hi Doug, I am writing in response to the bug report you recently submitted regarding the MEGA software. Thanks for the heads up. We have had a failure with a legacy server we were using for the mutation diagnosis. The work around is to use MEGA7 instead of MEGA6 for the mutation diagnosis feature. You can download MEGA7 from www.megasoftware.net. MEGA7 will NOT overwrite MEGA6, so after installing MEGA7 you will have both versions available to you. -- Best regards, Glen Stecher |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-02-10 15:03 | guest | New Issue | |
| 2016-02-10 15:03 | guest | File Added: error2.jpg | |
| 2016-02-11 10:50 | gstecher | Note Added: 0003594 | |
| 2016-02-11 10:50 | gstecher | Status | new => resolved |
| 2016-02-11 10:50 | gstecher | Resolution | open => won't fix |
| 2016-02-11 10:50 | gstecher | Assigned To | => gstecher |
| 2016-02-11 10:51 | gstecher | Relationship added | has duplicate 0000041 |
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Issue History |
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