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IDProjectCategoryView StatusDate SubmittedLast Update
0000446MEGA[All Projects] Feedbackpublic2017-05-02 02:362017-05-12 12:30
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionwon't fix 
PlatformMacOSOS X 
Product Version 
Target VersionFixed in Version 
Summary0000446: MEGA not responding
DescriptionReport bugs or other issues regarding the MEGA software

While I was constructing a phylogenetic tree, MEGA suddenly stopped. Then, I tried to restart the program, but it didn't respond. I even restarted the PC, but still no response.
TagsNo tags attached.
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First NameTomoko
Last NameKuwahara
Emailkuwahara@nih.go.jp
Confirm Emailkuwahara@nih.go.jp
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-  Notes
(0003798)
gstecher (administrator)
2017-05-12 12:30

Hi Tomoko,

I am writing in response to your question regarding the MEGA software. Unfortunately MEGA is a native Windows application and the Mac version of MEGA is running through and emulation layer (Wineskin) and sometimes has issues. The recommended work around is to use the Windows version of MEGA with virtualization software such as VMWare Fusion.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-05-02 02:36 guest New Issue
2017-05-09 11:55 gstecher File Deleted: error.JPG
2017-05-09 11:56 gstecher Note Deleted: 0000358
2017-05-12 12:30 gstecher Note Added: 0003798
2017-05-12 12:30 gstecher Status new => resolved
2017-05-12 12:30 gstecher Resolution open => won't fix
2017-05-12 12:30 gstecher Assigned To => gstecher


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