0000456: can't print - MantisBT

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ID

Project

Category

View Status

Date Submitted

Last Update

0000456

MEGA

[All Projects] Feedback

public

2017-05-11 05:12

2017-05-12 12:22

Reporter

guest

Assigned To

gstecher

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

assigned

Resolution

open

Platform

OS

Product Version

MEGA 11 (Graphical Interface version)

Target Version

Fixed in Version

Summary

0000456: can't print

Description

Hi,
I would like to print the phylogenetic trees that I have created in Mega7 into a pdf file.
I have clicked on print in a sheet and then either with adobe pdf or microsoft print to pdf, both of these ask for a location for the new file and a for a file name but after clicking ok, nothing happens. No trees are being printed. I have uninstalled and reinstalled the program but that didn't make any difference.
Could you please give me advice how I could print my trees into a pdf file?
Thank you

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First Name

Ginger

Last Name

Korosi

Email

gkorosi@csu.edu.au

Confirm Email

gkorosi@csu.edu.au

Relationships

Notes
(0003797) gstecher (administrator) 2017-05-12 12:22	Hi Ginger, I am writing in response to your question regarding the MEGA software. For printing trees to a PDF file, can you download the newest version of MEGA (version 7.0.26) and try that. I am not able to duplicate the error you encountered but the newest version optimizes the pixel format for exporting images and perhaps that will resolve the issue. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu

Issue History
Date Modified	Username	Field	Change
2017-05-11 05:12	guest	New Issue
2017-05-12 12:22	gstecher	Assigned To	=> gstecher
2017-05-12 12:22	gstecher	Status	new => assigned
2017-05-12 12:22	gstecher	Note Added: 0003797

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