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IDProjectCategoryView StatusDate SubmittedLast Update
0000460MEGA[All Projects] Feedbackpublic2017-05-22 08:432017-06-15 14:29
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusassignedResolutionopen 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000460: software not running
DescriptionI´ve downloaded the lastest version (Mega7) and once installed it in my computer (running windows 7 professional 64 bits) I try to run it but a message saying the programm stopped appears. Could you help me to solved the problem please.
Thanks in advance

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First NameMauricio
Last NameCarobene
Emailmcarobene@gmail.com
Confirm Emailmcarobene@gmail.com
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-  Notes
(0003812)
gstecher (administrator)
2017-06-15 14:29

Hi Mauricio,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Can you try adding an exception for MEGA to your anti-virus software or temporarily disabling it? If that does not help, can you send me a screenshot of the error message that is shown?

- Issue History
Date Modified Username Field Change
2017-05-22 08:43 guest New Issue
2017-06-15 14:28 gstecher Assigned To => gstecher
2017-06-15 14:28 gstecher Status new => assigned
2017-06-15 14:28 gstecher Note Deleted: 0000361
2017-06-15 14:29 gstecher Note Added: 0003812


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