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IDProjectCategoryView StatusDate SubmittedLast Update
0000489MEGA[All Projects] Feedbackpublic2017-07-02 19:592017-07-19 14:55
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionwon't fix 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000489: Program error
DescriptionHello,
I want to report the continuous unexpected close of MEGA 7 and MEGA 6 for mac while I am working on it.
I am using OS X Version 10.11.6 (El Capitan).
I want to know what is happening.
I would be very grateful if you help me.
Many thanks.
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameAngeles
Last NameBeltrán-Nambo
Emailangelesb2008@gmail.com
Confirm Emailangelesb2008@gmail.com
Attached Files

- Relationships

-  Notes
(0000389)
gstecher (administrator)
1969-12-31 17:33

Asked the user for some sample data files.
(0000502)
paul (reporter)
1969-12-31 17:33

This suggestion is not clear. Close it.
(0003833)
gstecher (administrator)
2017-07-19 14:55

Hi Angeles,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Unfortunately, MEGA is a native Windows application and does not always run optimally on Mac OS X because it is using Wineskin as a compatibility layer. For users that experience problems with the Mac version of MEGA, we recommend downloading the Windows version of MEGA and running it using virtualization software such as VMWare fusion.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-07-02 19:59 guest New Issue
2017-07-19 14:55 gstecher Note Added: 0003833
2017-07-19 14:55 gstecher Status new => resolved
2017-07-19 14:55 gstecher Resolution open => won't fix
2017-07-19 14:55 gstecher Assigned To => gstecher


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