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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000489 | MEGA | [All Projects] Feedback | public | 2017-07-02 19:59 | 2017-07-19 14:55 | ||||
Reporter | guest | ||||||||
Assigned To | gstecher | ||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
Status | resolved | Resolution | won't fix | ||||||
Platform | OS | ||||||||
Product Version | MEGA 11 (Graphical Interface version) | ||||||||
Target Version | Fixed in Version | ||||||||
Summary | 0000489: Program error | ||||||||
Description | Hello, I want to report the continuous unexpected close of MEGA 7 and MEGA 6 for mac while I am working on it. I am using OS X Version 10.11.6 (El Capitan). I want to know what is happening. I would be very grateful if you help me. Many thanks. | ||||||||
Tags | No tags attached. | ||||||||
Attach Tags | (Separate by ",") | ||||||||
First Name | Angeles | ||||||||
Last Name | Beltrán-Nambo | ||||||||
angelesb2008@gmail.com | |||||||||
Confirm Email | angelesb2008@gmail.com | ||||||||
Attached Files | |||||||||
Notes | |
(0000389) gstecher (administrator) 1969-12-31 17:33 |
Asked the user for some sample data files. |
(0000502) paul (reporter) 1969-12-31 17:33 |
This suggestion is not clear. Close it. |
(0003833) gstecher (administrator) 2017-07-19 14:55 |
Hi Angeles, I am writing in response to the bug report you recently submitted regarding the MEGA software. Unfortunately, MEGA is a native Windows application and does not always run optimally on Mac OS X because it is using Wineskin as a compatibility layer. For users that experience problems with the Mac version of MEGA, we recommend downloading the Windows version of MEGA and running it using virtualization software such as VMWare fusion. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
Issue History | |||
Date Modified | Username | Field | Change |
2017-07-02 19:59 | guest | New Issue | |
2017-07-19 14:55 | gstecher | Note Added: 0003833 | |
2017-07-19 14:55 | gstecher | Status | new => resolved |
2017-07-19 14:55 | gstecher | Resolution | open => won't fix |
2017-07-19 14:55 | gstecher | Assigned To | => gstecher |
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