MantisBT
My View | View Issues | Report Issue | Change Log | Roadmap | My Account
  

View Issue Details [ Jump to Notes ] [ Issue History ] [ Print ]
IDProjectCategoryView StatusDate SubmittedLast Update
0000495MEGA[All Projects] Feedbackpublic2017-07-09 07:212017-07-19 14:56
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionfixed 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000495: downloaded, open, then quits
Descriptiondownloaded and installed mega 7 on MacBook pro (Sierra 10.12.4). The program opens, but quits after 1min.
suggestions?
thank you

r kotin
TagsNo tags attached.
Attach Tags (Separate by ",")
First Namerobert
Last Namekotin
Emailrobert.kotin@umassmed.edu
Confirm Emailrobert.kotin@umassmed.edu
Attached Files? file icon  (0 bytes) 1969-12-31 17:33

- Relationships
has duplicate 0000496new error: no alignment log file was found 

-  Notes
(0003834)
gstecher (administrator)
2017-07-19 14:56

 Hi Robert,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Unfortunately, MEGA is a native Windows application and does not always run optimally on Mac OS X because it is using Wineskin as a compatibility layer. For users that experience problems with the Mac version of MEGA, we recommend downloading the Windows version of MEGA and running it using virtualization software such as VMWare fusion.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-07-09 07:21 guest New Issue
2017-07-19 14:56 gstecher Note Added: 0003834
2017-07-19 14:56 gstecher Status new => resolved
2017-07-19 14:56 gstecher Resolution open => fixed
2017-07-19 14:56 gstecher Assigned To => gstecher

Copyright © 2000 - 2024 MantisBT Team
Powered by Mantis Bugtracker