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IDProjectCategoryView StatusDate SubmittedLast Update
0000056MEGA[All Projects] Feedbackpublic2016-02-20 05:412016-02-22 07:48
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionno change required 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000056: Virus in MEGA7.0.14_win64_setup
DescriptionWhen I try to install your program MEGA7.0.14_win64_setup.exe trojan-ransom.win32.foreign.mzih was spotted by antivirus Kaspersky Internet Security.
TagsNo tags attached.
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First NameAnna
Last NameKolomeets
Emailarbitasfoc2@gmail.com
Confirm Emailarbitasfoc2@gmail.com
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-  Notes
(0003609)
gstecher (administrator)
2016-02-22 07:48

Hi Anna,

I am writing in response to the bug report you recently submitted regarding the MEGA software. MEGA does NOT contain a trojan. Your anti-virus software is reporting a false positive. You should be able to add MEGA to a list of trusted programs within your anti-virus application to allow it to run. Also, you should be able to contact your anti-virus software vendor and ask them to fix their software.

--
Best regards,

Glen Stecher

- Issue History
Date Modified Username Field Change
2016-02-20 05:41 guest New Issue
2016-02-22 07:48 gstecher Note Added: 0003609
2016-02-22 07:48 gstecher Status new => resolved
2016-02-22 07:48 gstecher Resolution open => no change required
2016-02-22 07:48 gstecher Assigned To => gstecher


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