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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000056 | MEGA | [All Projects] Feedback | public | 2016-02-20 05:41 | 2016-02-22 07:48 | ||||
Reporter | guest | ||||||||
Assigned To | gstecher | ||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
Status | resolved | Resolution | no change required | ||||||
Platform | OS | ||||||||
Product Version | MEGA 11 (Graphical Interface version) | ||||||||
Target Version | Fixed in Version | ||||||||
Summary | 0000056: Virus in MEGA7.0.14_win64_setup | ||||||||
Description | When I try to install your program MEGA7.0.14_win64_setup.exe trojan-ransom.win32.foreign.mzih was spotted by antivirus Kaspersky Internet Security. | ||||||||
Tags | No tags attached. | ||||||||
Attach Tags | (Separate by ",") | ||||||||
First Name | Anna | ||||||||
Last Name | Kolomeets | ||||||||
arbitasfoc2@gmail.com | |||||||||
Confirm Email | arbitasfoc2@gmail.com | ||||||||
Attached Files | |||||||||
Notes | |
(0003609) gstecher (administrator) 2016-02-22 07:48 |
Hi Anna, I am writing in response to the bug report you recently submitted regarding the MEGA software. MEGA does NOT contain a trojan. Your anti-virus software is reporting a false positive. You should be able to add MEGA to a list of trusted programs within your anti-virus application to allow it to run. Also, you should be able to contact your anti-virus software vendor and ask them to fix their software. -- Best regards, Glen Stecher |
Issue History | |||
Date Modified | Username | Field | Change |
2016-02-20 05:41 | guest | New Issue | |
2016-02-22 07:48 | gstecher | Note Added: 0003609 | |
2016-02-22 07:48 | gstecher | Status | new => resolved |
2016-02-22 07:48 | gstecher | Resolution | open => no change required |
2016-02-22 07:48 | gstecher | Assigned To | => gstecher |
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