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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000709 | MEGA | [All Projects] Feedback | public | 2018-03-26 04:13 | 2018-04-16 16:31 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | fixed | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000709: MEGA 7 won't work on Mac High Sierra 10.13.3 | ||||||||
| Description | Hi everybody, I am having serious problems with MEGA 7 on my Mac High Sierra 10.13.3. It blocks after I load sequences to do an alignment and I have to force quit to close the application. It happens eveytime I do anything with the app. I tried redownloading the same version but the problem is the same. I even opted for the older versions but they won't even open on my Mac. Is there anything I can do about it or this mega is just not compatible with my OS? Thank you and best regards, Ana | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Ana | ||||||||
| Last Name | Butkovic | ||||||||
| anamarija.butkovic@gmail.com | |||||||||
| Confirm Email | anamarija.butkovic@gmail.com | ||||||||
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(0000652) paul (reporter) 1969-12-31 17:33 |
Changes made. Close. |
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(0003980) gstecher (administrator) 2018-04-16 16:31 |
Hi Ana, I am writing in response to the bug report you recently submitted regarding the MEGA7 software. A new build was released today that should resolve the issue that you encountered. It can be downloaded from: https://www.megasoftware.net/releases/MEGA7.0.26_mac32_setup.dmg [^] Can you uninstall the current build of MEGA7 that you have and reinstall using the new build? -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2018-03-26 04:13 | guest | New Issue | |
| 2018-04-16 16:31 | gstecher | Note Added: 0003980 | |
| 2018-04-16 16:31 | gstecher | Status | new => resolved |
| 2018-04-16 16:31 | gstecher | Resolution | open => fixed |
| 2018-04-16 16:31 | gstecher | Assigned To | => gstecher |
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Issue History |
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