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IDProjectCategoryView StatusDate SubmittedLast Update
0000728MEGA[All Projects] Feedbackpublic2018-04-08 20:372018-04-11 15:27
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionfixed 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000728: error 80004001
DescriptionHello:
I downloaded mega7 for Mac, and have a problem when saving p-distance result. It kept showing "OLE error 80004001" when I tried to save the result in any format (xl, csv, txt...).
Although mega7 was reinstalled, the problem still existed.
What should I do? Could you please give me some suggestions and help me?
Many thanks.

Ciung-Chih
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameChiung-Chih
Last NameChang
Emailccc92427@gmail.com
Confirm Emailccc92427@gmail.com
Attached Files

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-  Notes
(0000679)
Nikita Vikhrev (reporter)
1969-12-31 17:33

\"(A,(B,C)D,E); \" is actually invalid. To be valid, it must be \"(A,(B,C),D,E);\".
(0000681)
paul (reporter)
1969-12-31 17:33

I answered the user same question, but he insisted that it is valid. He regarded D as internal parent of (b,c). Should we ignore this?
(0000682)
Nikita Vikhrev (reporter)
1969-12-31 17:33

I made contact with the user to give answer.
(0003969)
gstecher (administrator)
2018-04-11 15:27

Hi Chiung-Chih,

I am writing in response to the bug report you recently submitted regarding the MEGA software. We have released a new build of MEGA7 for macOS today that should fix the error that you encountered. It can be downloaded from:

https://www.megasoftware.net/do_force_download/MEGA7.0.26_mac32_setup.dmg [^]


--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2018-04-08 20:37 guest New Issue
2018-04-11 15:27 gstecher Note Added: 0003969
2018-04-11 15:27 gstecher Status new => resolved
2018-04-11 15:27 gstecher Resolution open => fixed
2018-04-11 15:27 gstecher Assigned To => gstecher


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