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IDProjectCategoryView StatusDate SubmittedLast Update
0000838MEGA[All Projects] Feedbackpublic2018-07-02 06:372018-08-03 11:34
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformPCOSWindows 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000838: mega7crash
DescriptionThe application suddenly shutdown after i used for awhile, without any reason
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameNgoc
Last NameLe Nguyen Bao
Emailsweetyfreewind@gmail.com
Confirm Emailsweetyfreewind@gmail.com
Attached Filespng file icon exefiledisappear.png (27,046 bytes) 2018-07-02 06:37

- Relationships

-  Notes
(0004087)
gstecher (administrator)
2018-08-03 11:34

Hi Ngoc,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Sorry for the late response. You might be able to resolve the issue you encountered by reinstalling MEGA. Also, you should check that your anti-virus software has not deleted MEGA files.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2018-07-02 06:37 guest New Issue
2018-07-02 06:37 guest File Added: exefiledisappear.png
2018-08-03 09:41 gstecher File Deleted: NJ tree.mts
2018-08-03 09:41 gstecher Note Deleted: 0000771
2018-08-03 09:41 gstecher Note Deleted: 0000772
2018-08-03 11:34 gstecher Note Added: 0004087
2018-08-03 11:34 gstecher Status new => resolved
2018-08-03 11:34 gstecher Resolution open => unable to reproduce
2018-08-03 11:34 gstecher Assigned To => gstecher


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