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ID | Project | Category | View Status | Date Submitted | Last Update | ||||
0000838 | MEGA | [All Projects] Feedback | public | 2018-07-02 06:37 | 2018-08-03 11:34 | ||||
Reporter | guest | ||||||||
Assigned To | gstecher | ||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
Status | resolved | Resolution | unable to reproduce | ||||||
Platform | PC | OS | Windows | ||||||
Product Version | MEGA 11 (Graphical Interface version) | ||||||||
Target Version | Fixed in Version | ||||||||
Summary | 0000838: mega7crash | ||||||||
Description | The application suddenly shutdown after i used for awhile, without any reason | ||||||||
Tags | No tags attached. | ||||||||
Attach Tags | (Separate by ",") | ||||||||
First Name | Ngoc | ||||||||
Last Name | Le Nguyen Bao | ||||||||
sweetyfreewind@gmail.com | |||||||||
Confirm Email | sweetyfreewind@gmail.com | ||||||||
Attached Files | exefiledisappear.png (27,046 bytes) 2018-07-02 06:37 | ||||||||
Notes | |
(0004087) gstecher (administrator) 2018-08-03 11:34 |
Hi Ngoc, I am writing in response to the bug report you recently submitted regarding the MEGA software. Sorry for the late response. You might be able to resolve the issue you encountered by reinstalling MEGA. Also, you should check that your anti-virus software has not deleted MEGA files. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
Issue History | |||
Date Modified | Username | Field | Change |
2018-07-02 06:37 | guest | New Issue | |
2018-07-02 06:37 | guest | File Added: exefiledisappear.png | |
2018-08-03 09:41 | gstecher | File Deleted: NJ tree.mts | |
2018-08-03 09:41 | gstecher | Note Deleted: 0000771 | |
2018-08-03 09:41 | gstecher | Note Deleted: 0000772 | |
2018-08-03 11:34 | gstecher | Note Added: 0004087 | |
2018-08-03 11:34 | gstecher | Status | new => resolved |
2018-08-03 11:34 | gstecher | Resolution | open => unable to reproduce |
2018-08-03 11:34 | gstecher | Assigned To | => gstecher |
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