| Anonymous | Login | Signup for a new account | 2024-11-22 17:45 MST |  |
| My View | View Issues | Report Issue | Change Log | Roadmap | My Account |
| View Issue Details [ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000848 | MEGA | [All Projects] Feedback | public | 2018-07-06 06:32 | 2018-07-23 10:37 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | no change required | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000848: incompatibility issue | ||||||||
| Description | I have Windows 10 Enterprise operating system. When we try to download MegaX version we get an internal error : Cannot expand pf64 constant on this version of windows. Do you have a version that is compatible with my operating system? Also, do you have a phone number that my IT specialist can call if needed? | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | kathryn | ||||||||
| Last Name | warnke | ||||||||
| kathryn.warnke@ars.usda.gov | |||||||||
| Confirm Email | kathryn.warnke@ars.usda.gov | ||||||||
| Attached Files | |||||||||
 Relationships |
|
 Relationships |
|
Notes |
|
|
(0004050) gstecher (administrator) 2018-07-23 10:37 |
Hi Kathryn, I am writing in response to the bug report you recently submitted regarding the MEGA software. The error you encountered indicates that you are trying to install a 64 bit version of MEGA on a 32 bit system. You should download the 32 bit version (just select the 32 bit option on the download page) of MEGA X and install that instead. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
|
Notes |
|
Issue History |
|||
| Date Modified | Username | Field | Change |
| 2018-07-06 06:32 | guest | New Issue | |
| 2018-07-23 10:37 | gstecher | Note Added: 0004050 | |
| 2018-07-23 10:37 | gstecher | Status | new => resolved |
| 2018-07-23 10:37 | gstecher | Resolution | open => no change required |
| 2018-07-23 10:37 | gstecher | Assigned To | => gstecher |
|
Issue History |
| Copyright © 2000 - 2024 MantisBT Team |
|