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IDProjectCategoryView StatusDate SubmittedLast Update
0000023MEGA[All Projects] Feedbackpublic2016-01-29 22:572016-02-02 10:19
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionno change required 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000023: Detected as malware
DescriptionMy Kaspersky Internet Security deletes once the Mega 7 64 bit version is downloaded or trying to install after downloading. But Mega 6 was allowed in the mean time. Please help me to fix the problem. Mine is a DELL Inspiron laptop with intel COREi5 processor, 4 GB RAM, and Windows 8.1 Pro OS

Thank you

Suganthan
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameRamamoorthy
Last NameSuganthan
Emailsuganthan@kfri.res.in
Confirm Emailsuganthan@kfri.res.in
Attached Files

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-  Notes
(0003586)
gstecher (administrator)
2016-02-02 10:19

 Hi Suganthan,

I am writing in response to the bug report you recently submitted regarding the MEGA software. The Kaspersky Internet Security is reporting a false positive. You should be able add MEGA as a trusted application or temporarily disable Kaspersky in order to install MEGA.

--
Best regards,

Glen Stecher

- Issue History
Date Modified Username Field Change
2016-01-29 22:57 guest New Issue
2016-02-02 10:19 gstecher Note Added: 0003586
2016-02-02 10:19 gstecher Status new => resolved
2016-02-02 10:19 gstecher Resolution open => no change required
2016-02-02 10:19 gstecher Assigned To => gstecher

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