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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000023 | MEGA | [All Projects] Feedback | public | 2016-01-29 22:57 | 2016-02-02 10:19 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | no change required | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000023: Detected as malware | ||||||||
| Description | My Kaspersky Internet Security deletes once the Mega 7 64 bit version is downloaded or trying to install after downloading. But Mega 6 was allowed in the mean time. Please help me to fix the problem. Mine is a DELL Inspiron laptop with intel COREi5 processor, 4 GB RAM, and Windows 8.1 Pro OS Thank you Suganthan | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Ramamoorthy | ||||||||
| Last Name | Suganthan | ||||||||
| suganthan@kfri.res.in | |||||||||
| Confirm Email | suganthan@kfri.res.in | ||||||||
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Notes |
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(0003586) gstecher (administrator) 2016-02-02 10:19 |
Hi Suganthan, I am writing in response to the bug report you recently submitted regarding the MEGA software. The Kaspersky Internet Security is reporting a false positive. You should be able add MEGA as a trusted application or temporarily disable Kaspersky in order to install MEGA. -- Best regards, Glen Stecher |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-01-29 22:57 | guest | New Issue | |
| 2016-02-02 10:19 | gstecher | Note Added: 0003586 | |
| 2016-02-02 10:19 | gstecher | Status | new => resolved |
| 2016-02-02 10:19 | gstecher | Resolution | open => no change required |
| 2016-02-02 10:19 | gstecher | Assigned To | => gstecher |
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Issue History |
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