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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000041 | MEGA | Gene Dups Wizard | public | 2016-02-10 15:20 | 2016-02-11 10:51 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | won't fix | ||||||
| Platform | PC | OS | Windows | ||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000041: mutation explorer | ||||||||
| Description | error message about server timeout | ||||||||
| Steps To Reproduce | go to diagnose select diagnose mutations control+M select wizard Gene Explorer opens up search field teacher types in hemoglobin window says it's searching for it on the server then there is a timeout message error | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | doug | ||||||||
| Last Name | noble | ||||||||
| doug.noble@cgc.edu | |||||||||
| Confirm Email | doug.noble@cgc.edu | ||||||||
| Attached Files |  GC50K4N1000_0001.nex (64,516 bytes) 1969-12-31 17:33 | ||||||||
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 Notes |
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(0003595) gstecher (administrator) 2016-02-11 10:51 |
Hi Doug, I am writing in response to the bug report you recently submitted regarding the MEGA software. Thanks for the heads up. We have had a failure with a legacy server we were using for the mutation diagnosis. The work around is to use MEGA7 instead of MEGA6 for the mutation diagnosis feature. You can download MEGA7 from www.megasoftware.net. MEGA7 will NOT overwrite MEGA6, so after installing MEGA7 you will have both versions available to you. -- Best regards, Glen Stecher |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-02-10 15:20 | guest | New Issue | |
| 2016-02-11 10:51 | gstecher | Relationship added | duplicate of 0000040 |
| 2016-02-11 10:51 | gstecher | Note Added: 0003595 | |
| 2016-02-11 10:51 | gstecher | Status | new => resolved |
| 2016-02-11 10:51 | gstecher | Resolution | open => won't fix |
| 2016-02-11 10:51 | gstecher | Assigned To | => gstecher |
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Issue History |
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