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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0000603 | MEGA | File Conversion | public | 2017-11-19 02:34 | 2017-11-20 12:17 | ||||||||
Reporter | guest | ||||||||||||
Assigned To | gstecher | ||||||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||||||
Status | assigned | Resolution | open | ||||||||||
Platform | OS | ||||||||||||
Product Version | |||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0000603: Unable to open .meg files | ||||||||||||
Description | Hello, I find that I am unable to open any .meg files in the main window. An error box opens and tells me that it can't extract the file from RES, appdata and temp files failed or something. I can't find anything online to help me. | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attach Tags | (Separate by ",") | ||||||||||||
First Name | Celina | ||||||||||||
Last Name | Martirez | ||||||||||||
martirezcelina@gmail.com | |||||||||||||
Confirm Email | martirezcelina@gmail.com | ||||||||||||
Attached Files | |||||||||||||
Notes | |
(0003890) gstecher (administrator) 2017-11-20 12:17 |
Hi Celina, I am writing in response to the bug report you recently submitted regarding the MEGA software. Can you provide the following additional information: Which version of MEGA are you using? Which operating system are you using? Are you able to open files other than .meg files? Also, can you try reinstalling MEGA to see if that resolves the issue? -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
Issue History | |||
Date Modified | Username | Field | Change |
2017-11-19 02:34 | guest | New Issue | |
2017-11-20 12:11 | gstecher | Note Deleted: 0000558 | |
2017-11-20 12:16 | gstecher | Assigned To | => gstecher |
2017-11-20 12:16 | gstecher | Status | new => assigned |
2017-11-20 12:17 | gstecher | Note Added: 0003890 |
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