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IDProjectCategoryView StatusDate SubmittedLast Update
0000603MEGAFile Conversionpublic2017-11-19 02:342017-11-20 12:17
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusassignedResolutionopen 
PlatformOS 
Product Version 
Target VersionFixed in Version 
Summary0000603: Unable to open .meg files
DescriptionHello, I find that I am unable to open any .meg files in the main window. An error box opens and tells me that it can't extract the file from RES, appdata and temp files failed or something. I can't find anything online to help me.
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First NameCelina
Last NameMartirez
Emailmartirezcelina@gmail.com
Confirm Emailmartirezcelina@gmail.com
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-  Notes
(0003890)
gstecher (administrator)
2017-11-20 12:17

Hi Celina,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Can you provide the following additional information:

    Which version of MEGA are you using?
    Which operating system are you using?
    Are you able to open files other than .meg files?
    Also, can you try reinstalling MEGA to see if that resolves the issue?

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-11-19 02:34 guest New Issue
2017-11-20 12:11 gstecher Note Deleted: 0000558
2017-11-20 12:16 gstecher Assigned To => gstecher
2017-11-20 12:16 gstecher Status new => assigned
2017-11-20 12:17 gstecher Note Added: 0003890


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