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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001545 | MEGA | [All Projects] Feedback | public | 2019-11-07 06:52 | 2019-11-13 10:23 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | not fixable | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0001545: MEGAX_10.1.4_beta_installer failed on my OSX 10.9 system | ||||||||
| Description | Hi, Just tried to run MEGAX_10.1.4_beta_installer.pkg on my OSX 10.9 (Mavericks) system but the installation fails (the error message is not very helpful, it just says "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance)". The error apparently comes at the "validating package" step. | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Jean-François | ||||||||
| Last Name | Flot | ||||||||
| jflot@ulb.ac.be | |||||||||
| Confirm Email | jflot@ulb.ac.be | ||||||||
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(0001338) agasky (reporter) 1969-12-31 17:33 |
Added to suggestion list |
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(0004334) gstecher (administrator) 2019-11-13 10:23 |
Hi Jean, I am writing in response to the bug report you recently submitted regarding the MEGA software. Unfortunately, MEGAX is not supported for the 10.9 version of macOS (it has only been developed for 10.13 and later). To run MEGAX on 10.9 you will probably need to download the Windows version and run it using virtualization such as VMWare Fusion or Parallels. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2019-11-07 06:52 | guest | New Issue | |
| 2019-11-13 10:23 | gstecher | Note Added: 0004334 | |
| 2019-11-13 10:23 | gstecher | Status | new => resolved |
| 2019-11-13 10:23 | gstecher | Resolution | open => not fixable |
| 2019-11-13 10:23 | gstecher | Assigned To | => gstecher |
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Issue History |
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