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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
| 0002634 | MEGA | [All Projects] Feedback | public | 2021-03-10 10:16 | 2023-04-14 19:24 | ||||||||
| Reporter | guest | ||||||||||||
| Assigned To | gstecher | ||||||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||||||
| Status | assigned | Resolution | open | ||||||||||
| Platform | OS | ||||||||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||||||
| Target Version | Fixed in Version | ||||||||||||
| Summary | 0002634: Not working correctly after update | ||||||||||||
| Description | Hi. My MEGA updated itself in January and now several things are not working and I don't know who or where to contact someone since there is no contact or help page. I can not upload a Fasta file now to do alignments it says access violation and it is the same format as all the other times I used it before the update. It also says access violation with the compress feature for the phylogenetic tree and I can't do it. I really need this to finish my thesis. Please let me know who to contact. | ||||||||||||
| Tags | No tags attached. | ||||||||||||
| Attach Tags | (Separate by ",") | ||||||||||||
| First Name | Nichole | ||||||||||||
| Last Name | Giani | ||||||||||||
| ngiani@clemson.edu | |||||||||||||
| Confirm Email | ngiani@clemson.edu | ||||||||||||
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(0004560) gstecher (administrator) 2021-03-10 10:56 |
Hi Nichole, I am writing in response to your bug report regarding the MEGA software. Which version of MEGA are you using? What operating system are you running MEGA on? Can you send me a screenshot of the errors you are getting? Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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(0007009) guest (reporter) 2023-04-14 19:24 |
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Issue History |
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| Date Modified | Username | Field | Change |
| 1969-12-31 17:33 | user19 | Note Added: 0002038 | |
| 1969-12-31 17:33 | user19 | Status | new => assigned |
| 1969-12-31 17:33 | user19 | Assigned To | => user19 |
| 2021-03-10 10:16 | guest | New Issue | |
| 2021-03-10 10:54 | gstecher | Note Deleted: 0002038 | |
| 2021-03-10 10:56 | gstecher | Assigned To | => gstecher |
| 2021-03-10 10:56 | gstecher | Status | new => assigned |
| 2021-03-10 10:56 | gstecher | Note Added: 0004560 | |
| 2023-04-14 19:24 | guest | Note Added: 0007009 | |
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Issue History |
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