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IDProjectCategoryView StatusDate SubmittedLast Update
0003472MEGAInstallationpublic2022-02-18 08:472023-04-14 18:57
Reporterguest 
Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformPCOSWindows 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0003472: Program keeps glitching and crashing
DescriptionI just uninstalled and re-downloaded MEGA (v.11) from the MEGA software website because one of my alignment files (.mas) was unable to be read, and I thought reinstalling would fix the problem. However, it does not seem to be installing properly. When running a phylogeny, it continuously crashes between 200-1000 bootstrap replicates, and no matter what I am doing in the program my mouse pointer displays the "loading" icon whirl, even when nothing is open. I have tried reinstalling again, restarting my computer, etc. Nothing seems to be working. I never had any problems with MEGA (v.10.0.5)- seems to be an issue with this version.
Steps To ReproduceNot sure. I simply downloaded the latest Windows x64 version of MEGA (as of 2/18/22) from the website. Computer just does not seem happy about it. I'm operating on Windows 10.
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First NameMelissa
Last NameBetters
Emailmelissa.betters@temple.edu
Confirm Emailmelissa.betters@temple.edu
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-  Notes
(0005511)
guest (reporter)
2022-03-13 07:24

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(0006735)
guest (reporter)
2023-04-14 18:57

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- Issue History
Date Modified Username Field Change
2022-02-18 08:47 guest New Issue
2022-03-13 07:24 guest Note Added: 0005511
2023-04-14 18:57 guest Note Added: 0006735


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