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IDProjectCategoryView StatusDate SubmittedLast Update
0003673MEGAMain Formpublic2022-05-12 04:032023-04-14 18:35
Reporterguest 
Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformMacOSOS X 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0003673: MEGA 11 Freeze or Crash
DescriptionProblem 1: MEGA has started freezing every time I try to open a file and I can no longer use it. I have a 2020 Mac M1 macOS 12.1, and MEGA 11 has worked in the past. I *think* there may have been a recent Java update, but I don't know if that would affect anything. When trying to open or create a file, the programme freezes and any attempt to do anything else in the software yields a sad little 'blip' noise.

Problem 2: Clicking 'updates' at the bottom crashes the programme altogether.

I have tried reinstalling the software with no change to either issue.
Steps To ReproduceOpen MEGA: Click either 'Data' or 'Align'

Open MEGA: Click 'updates'
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameJo
Last NameAlexander
Emailjo.alexander@bangor.ac.uk
Confirm Emailjo.alexander@bangor.ac.uk
Attached Files? file icon Achromobacter accD.fasta (1,697 bytes) 1969-12-31 17:33

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-  Notes
(0002445)
user614
1969-12-31 17:33

Hello Zolla,
I am writing in response to the bug report that you submitted regarding the editing functions in MEGA’s alignment explorer. It sounds like the ‘Allow Base Editing’ feature is turned off. To enable editing, you can click on the ‘Allow Base Editing’ menu item from the Edit menu. Please let me know if this solves the problem.

Best regards,

Glen Stecher
(0002602)
user614
1969-12-31 17:33

No response from the user and everything works fine when I test it so I am closing this report.
(0006455)
guest (reporter)
2023-04-14 18:35

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- Issue History
Date Modified Username Field Change
1969-12-31 17:33 user614 Status new => assigned
1969-12-31 17:33 user614 Assigned To => user614
1969-12-31 17:33 user614 Note Added: 0002445
1969-12-31 17:33 user614 Tag Attached: copy_paste
1969-12-31 17:33 user614 Note Added: 0002602
1969-12-31 17:33 user614 Status assigned => closed
1969-12-31 17:33 user614 Resolution open => unable to reproduce
2022-05-12 04:03 guest New Issue
2022-12-05 06:56 guest Note Added: 0005887
2022-12-16 10:54 guest Note Deleted: 0005887
2023-04-14 18:35 guest Note Added: 0006455


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