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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0003673 | MEGA | Main Form | public | 2022-05-12 04:03 | 2023-04-14 18:35 | ||||||||
Reporter | guest | ||||||||||||
Assigned To | |||||||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||||||
Status | new | Resolution | open | ||||||||||
Platform | Mac | OS | OS X | ||||||||||
Product Version | MEGA 11 (Graphical Interface version) | ||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0003673: MEGA 11 Freeze or Crash | ||||||||||||
Description | Problem 1: MEGA has started freezing every time I try to open a file and I can no longer use it. I have a 2020 Mac M1 macOS 12.1, and MEGA 11 has worked in the past. I *think* there may have been a recent Java update, but I don't know if that would affect anything. When trying to open or create a file, the programme freezes and any attempt to do anything else in the software yields a sad little 'blip' noise. Problem 2: Clicking 'updates' at the bottom crashes the programme altogether. I have tried reinstalling the software with no change to either issue. | ||||||||||||
Steps To Reproduce | Open MEGA: Click either 'Data' or 'Align' Open MEGA: Click 'updates' | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attach Tags | (Separate by ",") | ||||||||||||
First Name | Jo | ||||||||||||
Last Name | Alexander | ||||||||||||
jo.alexander@bangor.ac.uk | |||||||||||||
Confirm Email | jo.alexander@bangor.ac.uk | ||||||||||||
Attached Files | Achromobacter accD.fasta (1,697 bytes) 1969-12-31 17:33 | ||||||||||||
Notes | |
(0002445) user614 1969-12-31 17:33 |
Hello Zolla, I am writing in response to the bug report that you submitted regarding the editing functions in MEGA’s alignment explorer. It sounds like the ‘Allow Base Editing’ feature is turned off. To enable editing, you can click on the ‘Allow Base Editing’ menu item from the Edit menu. Please let me know if this solves the problem. Best regards, Glen Stecher |
(0002602) user614 1969-12-31 17:33 |
No response from the user and everything works fine when I test it so I am closing this report. |
(0006455) guest (reporter) 2023-04-14 18:35 |
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Issue History | |||
Date Modified | Username | Field | Change |
1969-12-31 17:33 | user614 | Status | new => assigned |
1969-12-31 17:33 | user614 | Assigned To | => user614 |
1969-12-31 17:33 | user614 | Note Added: 0002445 | |
1969-12-31 17:33 | user614 | Tag Attached: copy_paste | |
1969-12-31 17:33 | user614 | Note Added: 0002602 | |
1969-12-31 17:33 | user614 | Status | assigned => closed |
1969-12-31 17:33 | user614 | Resolution | open => unable to reproduce |
2022-05-12 04:03 | guest | New Issue | |
2022-12-05 06:56 | guest | Note Added: 0005887 | |
2022-12-16 10:54 | guest | Note Deleted: 0005887 | |
2023-04-14 18:35 | guest | Note Added: 0006455 |
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