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IDProjectCategoryView StatusDate SubmittedLast Update
0000439MEGAInstallationpublic2017-04-24 01:472017-04-27 07:37
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionno change required 
PlatformPCOSWindows 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000439: Installation issues: Windows 10
DescriptionHi,

I'm not able to install the program and am getting the following message:

"Internal error: Cannot expand "pf64" constant on this version of Windows."

I'm running a Windows 10 Pro on a 64-bit desktop and have enough RAM and storage requirements.

Could you please help me sort this out?

Thanks,
Deepak

TagsNo tags attached.
Attach Tags (Separate by ",")
First NameDeepak
Last NameBalasubramanian
Emaildeepak@gangagen.com
Confirm Emaildeepak@gangagen.com
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- Relationships

-  Notes
(0000333)
gstecher (administrator)
1969-12-31 17:33

Sudhir says to integrate this for 3.5. I think it\'s a good idea to do so.
(0000486)
paul (reporter)
1969-12-31 17:33

Suggestion is saved and will be closed.
(0003777)
gstecher (administrator)
2017-04-27 07:37

Hi Deepak,

I am writing in response to your question regarding the MEGA7 software. The error message you are getting indicates that you have a 32-bit operating system but MEGA7 is intended for 64-bit systems only. For 32-bit systems, you can install MEGA6 which can be downloaded from:

http://www.megasoftware.net/older_versions [^]

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-04-24 01:47 guest New Issue
2017-04-27 07:37 gstecher Note Added: 0003777
2017-04-27 07:37 gstecher Status new => resolved
2017-04-27 07:37 gstecher Resolution open => no change required
2017-04-27 07:37 gstecher Assigned To => gstecher


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