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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0004431 | MEGA | Tree Explorer | public | 2023-01-25 10:11 | 2023-04-14 00:49 | ||||||||
Reporter | guest | ||||||||||||
Assigned To | |||||||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||||||
Status | new | Resolution | open | ||||||||||
Platform | PC | OS | Windows | ||||||||||
Product Version | MEGA 11 (Graphical Interface version) | ||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0004431: Consistent crash when making a tree | ||||||||||||
Description | Hello, thank you for providing MEGA software! I am trying to make a tree using Maximum Likelihood, with bootstrap 1000. It crashes every time. There are about 350 sequences. It runs fine without bootstrapping. I am using MEGA 11. Maybe this is not a bug but has something to do with my computer? No one else in my group is running MEGA 11 (they have previous versions). Thank you. | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attach Tags | (Separate by ",") | ||||||||||||
First Name | Torey | ||||||||||||
Last Name | Browning | ||||||||||||
torey.browning@wisc.edu | |||||||||||||
Confirm Email | torey.browning@wisc.edu | ||||||||||||
Attached Files | |||||||||||||
Notes | |
(0003098) user19 1969-12-31 17:33 |
Hi Ralf, I just tested the MEGA Installer on a Windows 8 machine and it seemed to install correctly. We first need to verify that the download wasn’t corrupted. If you check the size of the download it should be 35mb, if it is any less you likely only got a partial download. To fix this, clear the cache in your browser and re-download MEGA. Are you a system administrator on your windows 8 computer? Did you try running the install as administrator? Daniel Peterson |
(0003099) user19 1969-12-31 17:33 |
User emailed back and said he has resolved the issue, he probably was confused somehow by Windows 8. |
(0006312) guest (reporter) 2023-04-14 00:49 |
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Issue History | |||
Date Modified | Username | Field | Change |
1969-12-31 17:33 | user19 | Note Added: 0003098 | |
1969-12-31 17:33 | user19 | Status | new => assigned |
1969-12-31 17:33 | user19 | Assigned To | => user19 |
1969-12-31 17:33 | user19 | Note Added: 0003099 | |
1969-12-31 17:33 | user19 | Status | assigned => resolved |
1969-12-31 17:33 | user19 | Resolution | open => fixed |
2023-01-25 10:11 | guest | New Issue | |
2023-04-14 00:49 | guest | Note Added: 0006312 |
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